Sounds interesting, and more stable than something like the (slightly infamous now) GridServer. They even claim zero downtime, which I'm sure isn't true, but sounds impressive.
Ability to run Windows and Linux is nifty too.
If you have tried MOSSO, I'd be interested to hear your thoughts. Are they reliable?
I don't know $100 a lot of money for something like that. I still would say GridServer better solution for the money and reliability. Beside it looks like they are subcompany of Rackspace which is sucky company. For this money you can better dedicated server and install whatever you want.
I currently have had both GridServer and now MOSSO and I love MOSSO hosting. That is of course if you can stomach the rather steep monthly bill. GridServer has made my site run extremely slow, and I have not had a good experience with MT customer support. I've heard nothing but good things about Rackspace and MOSSO especially but in the end I'm pretty sure most hosting companies end up at the same point. Over-promise, under-deliver.
I've had a less-than-average experience with Grid Server also - lots of downtime which they explain in a similar way to Dreamhost - eg long long posts minutely detailing stuff that I expect to 'just' work.
Price is not so much an issue, I just want something very stable and with good support.
Well if price is not an issue for you go for it. I personally can't justify $100 every month just for personal use. What you pay is what you got! I guess for $100 a month you expecting good customer support but if they good as they saying then most likely you won't need customer support in a first place.
I'm signing up today. Had some really big issues with a few of my clients and MT's GS. I'm crossing my fingers that none of the issues will pop up anymore and start to host my clients sites under my supervision on this.
Anyone else with experience and a number for what they're charging their clients for monthly hosting through their Mosso account?
The guy who wrote this article tried Mosso, and a bunch of the different hosting companies out there (Dreamhost, MediaTemple, etc.) and gave an honest write up of why he kept looking for the "pefect host." (He said Mosso was good all around, but pretty slow).
He's now using Servint. and I have to say, I'm unable to find a single unhappy review of Servint on the web (and they've been around for over 12 years). Everyone seems ecstatic with them. Unless I can find a reason not to, I'm thinking of giving them a try.
Here is the page they don't want you to see: http://status.mosso.com/ (reminds me of the Grid Server status page, but not quite as bad)
All in all, the Mosso system is nice. It's easy to use, and the client-side of things is well handled too - they have unbranded control panels etc.
It has some critical flaws however - for instance, if you add a website under your company and then want to list it under a client (so that you can charge them for technical support etc), there's no way to do this. Instead, you have to delete the website from Mosso completely, and re-add it! Crazy!
Also, there's no access to cronjobs, or options for Ruby on Rails or Django, yet. Although these are apparently 'on their roadmap'.
I don't know how you guys feel that Mosso is good - because my experience with them has been brutal. It is so bad that I wouldn't recommend Mosso to my worst enemy! I run an e-commerce site and it is constantly down. If anyone has been using them you have probably called their technical support team almost 3 or 4 times a week for the past 3 months. Their latest spiel is: "Dallas Fort Worth data center - power issues - 2 or 3 weeks ago - impacted ability to deploy servers as planned - working on it - will be deploying new servers soon." But trust me, its been 3 months that I have had issues with them - not just 2 or 3 weeks. I am very very very close to switching - but just don't want to deal with the hassle again. So I am hoping against hope that they do fix the issues. But stay away from them. Its not worth it. I have had issues with Godaddy where the site was slow to load...which is not good for an e-commerce site.... but with mosso it just doesn't load at all .. this is fatal for a revenue generating website... you end up getting errors like : No suitable nodes are available to serve your request.
I am waiting for the day when I can say Mosso is a good hosting provider. And I will be the first one to say it when that day comes. But for now - dont go near these guys! The only nice thing I can say about them - they have friendly customer service and are available 24/7 to answer your calls. Maybe they need to move all the money they put into customer service into hiring some qualified network engineers and NOCs.
Well what can say the OLD STORY, then bigger they became then less reliable company is. I wouldn't say it's network engineers problem it's probably more of bandwidth remember it's hosting company so which means they buying wholesale bandwidth from somebody else. It possible they even have multiple providers so if one of them it down or having some problems that might causing that your website is slow or down but since you mentioned that your website is ecommerce then I bet it using MySQL DB to store the data. MySQL usually causing the ecommerce site problems simply if you look at incomming MySQL traffic it's overloaded with too many queries. If you monitor the MySQL server for few hours you will notice a pick and down time load and you can see the big difference in a loading speed of the website. I use a gridserver also lately the regular GS account became less reliable and for my ecommerce clients I always recommend get VPS or MySQL container.
I have a MT GS account for few years now and the odd thing it's very stable compare to the new accounts I opened recently for my other clients. MT support claims that all GS accounts are the same but they not.